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Disconnect and Reconnect

Guide being updated

We’re continuing to update this guide. Some screenshots, features, and instructions may reflect an earlier product version and differ from the current interface. For help, contact support@pulsarfuture.com.

This page explains how to end the current device connection and how to reconnect if something goes wrong.

Disconnect​

Open the menu on the main screen and tap Disconnect. After disconnection, the app returns to the connection state. You can enter a token again or reuse the existing token to reconnect.

Reconnect​

If the page looks wrong, the device does not respond for a long time, or the real-time connection drops, try these steps:

  1. Tap Disconnect.
  2. Return to the connection page and confirm the token is correct.
  3. Tap Start again.
  4. If the device still cannot connect, refresh the page and try again.

When to Reconnect​

  • The app does not enter the main screen after you enter a token.
  • Mode switching works, but the device does not respond.
  • The page shows a connection error or abnormal status.
  • The network changed, or the browser stayed in the background for a long time.